With Flowtel, you're fully connected and always one step ahead.

Smarter front desk service – that your guests will love

Every detail. Every task. In the right place at the right time.

A typical day at the front desk

Coordinating tasks, handling requests and complaints, communicating with housekeeping, kitchen & maintenance – all at once. And when handovers are missing or info gets lost, chaos kicks in.”

What really slows me down:

I don’t know which rooms are clean or if something’s broken.

A guest reported something – no idea if it got fixed.

I’m constantly on the phone just to get updates.

With Flowtel, everything just runs smoothly

Flowtel connects your front office with every department. You instantly see what’s working – and what’s not.

Live status & checklists

See at a glance which rooms are ready, clean or blocked – no need to call housekeeping.

Digital shift handovers

Document everything happening during your shift in one place – so everyone stays in the loop.

Guest requests & complaints

Forget sticky notes – create tasks and automatically route them to the right department.

Tasks with clear owners & deadlines

Everyone knows who’s doing what – and whether it’s already done.

Escalation management

Unresolved issues are escalated smartly – so things get fixed before the guest even notices.

Built-in chat with translation

Chat quickly with housekeeping, maintenance or kitchen – no language barriers.

Digital Lost & Found

Items are documented with photos and instantly visible to the team.

What changes with Flowtel

Flowtel brings structure, clarity, and speed – where it matters most.

No more chasing updates on the phone – you know what’s going on.

No more notes and shouting across rooms – everything’s structured and trackable.

The team works in sync. And guests feel the difference.